Recent Customer Reviews
Google Rating
4.6
Based on 155 reviews
Houseproud Cleaning
4.6
alan H.
We hired Senna and her team to do a Moving House clean for us and we were more than happy with the service we received from the time we had the quote to the job completion it was a pleasure doing business, very help full staff who were eager to please and left the house smelling so beautiful and inviting for the new tenants. I can Highly recommend House Proud Cleaning Blacktown...
Shabna A
Thank you Anil for your great service. We are very happy with your service.
Emily B.
I contacted Houseproud Cleaning needing a very big job done ASAP, and they really delivered. Anil came out to quote me that afternoon, and completed the massive job by the next day. He was extremely thorough and easy to work with. Highly recommended.
Alyssa A.
Great couple, Great first clean booked them for a weekly clean
Josh C
grant D.
Provide a great service at a great price 5stars
Stardust M.
Damian G.
HelloFresh Accounts A.
Manny & Penny are amazing! They are very professional and dependable, they do a great job and are always on time. They are also very kind people, we look forward to seeing them every fortnight. I would highly recommend them to others.
Sa R.
Karen B.
Rose L.
We have been using Houseproud Cleaning for two years now with our window cleaning (inside and outside) and we have been satisfied with the service. Sena, whom we were dealing with, is consistently prompt and efficient and Ajit, who often came and cleaned our windows was a hard worker who made sure that every window in our house looked sparkling clean. We are also happy with the competitive price they offer on their service.
Sarah-Jane L.
Patricia M.
Can't speak highly enough of Sushan and Deepak. They have been cleaning for us for over a year and every week our home sparkles. They have great attention to detail and are always telling me if there is anything else I need done to let them know..I have been a client of Houseproud for many years and hold them in the highest regard and trust them implicitly.
Lindsey J.
I have found Nikki and the team at houseproud to be accommodating to what ever I need in our house clean.All the staff do a fantastic job! THANK YOU!
Patricia M.
Exceptional serviceReliable and efficientAll areas that I couldn’t reach or clean Houseproud were able to cleanI definitely will use them againI have booked in advance
Tracey O.
We are very pleased with the meticulous home clean we received from Niraj and Jen from Houseproud Cleaning. We appreciate the great care and consideration they took cleaning our apartment. They arrive on time, are courteous, professional and efficient. Our home shines after they have been. We highly recommend their service.
Cherie M C.
mitchell H.
Great service and quality workmanship
Jan K.
Professional, on time and well executed.Highly recommend Houseproud Cleaning.
CHEN P.
Spotless clean, very good experience, they even do more then I asked. Definitely use them again.
Sheryl G.
Darren and his team were efficient and Professional. They carried out a tough job very well.
Irene N
Jin, his wife and team provided a pre-sale clean of our home and continued to maintain it throughout the sale process. They were always punctual, very professional and performed a high standard service. I can highly recommend them.
Eunice W
Houseproud Cleaning North Strathfield - Hi Kuresh and all of your team that cleaned our home for the last five plus years when my husband was rehabilitating from a serious car accident.You worked tirelessly to ensure the house was kept clean and worked around any obstacles that might have been put in your way.Kuresh, you have a fantastic team of people (many of whom we met). You can be very 'proud' of your team and we wish you and they, all the best for the future.Talking of the future, if we need your professional services again, we won't hesitate to contact you. In the meantime, we would highly recommend your service. 🙂
Rachel S.
Very friendly and professional service. No time wasted. I booked a spring clean and everything was great. Highly recommend this service
Sue C.
Great service, they even promise to return if you aren't happy. Definitely be using them again.
Jason H.
Great job, highly recommend
Zoe M.
J MM F
Thank you Jessie and Kevin for the excellent cleaning job you did on our house yesterday. Service you provide is professional, warm and friendly. The standard of work was outstanding. We have made another booking which will be regular and look forward to seeing you soon.
Sarah J.
Great professional cleaning service, always on time and friendly. High quality clean with attention to detail.
Kate R.
We use house proud cleaning for our weekly clean and are always very impressed with them. Would highly recommend.
Andrew
Sara B
I have booked Jin for a weekly clean for the next month, and wow, what a fantastic job. Thank you so much Jin!!! I highly recommend houseproud cleaning.
Tim Q.
Very high quality thorough clean, easy to organise and correspond with.
Emily B.
Darran and Fiona from Houseproud cleaning did an exceptional job! We requested that our windows be cleaned inside and out, including window sills and frames. We also asked if the oven could be cleaned at the same time. Darran and Fiona were on time and efficient, completing the job in next to no time at all. The windows were very dirty and hadn't been cleaned since we moved into our house 4 years ago. We had mould build up on the sill, frame and wall around our bedroom window and it is now completely gone. Darren and Fiona left the windows looking spotless! The old oven also looks like new! These jobs would have taken me forever on the weekend. I work all week and want to spend the weekends with my family. Time is precious when you have a toddler because they grow up before your eyes. Thank you so much for giving me some time back! We will definitely use Houseproud Cleaning again. Thank you Darran, Kim and Fiona for your friendly and professional service!
Paul T.
Chris and his team are a delight to deal with, they did an amazing job on our end of lease clean. Highly recommended their services.
Emma H.
Could not recommend them highly. Nikki and Tahni are so quick, attentive to detail and are so very professional. They are respectful but also very friendly. Do not hesitate to contact them for your clean.
Nicole A.
Anna and her team turned up on time, with all of her cleaning products and equipment and got busy cleaning. Anna is so passionate about cleaning and has a great attention to detail. We have a lot of glass and Anna cleaned all of the smudge marks off and paint left by the painters. Anna cleaned the entire house thoroughly and I highly recommend her and her team to anyone.
Michael M.
I love dealing with Lisbeth - really engaging, honest and up front. Always on time and always fantastic quality. A very strong recommendation from me with three years plus experience.
Brooke M.
Victoria F.
Manny and Penny Narula could not be more professional and meticulous in their work. I am at home with a serious illness and their weekly visit is a highlight. They are very thorough and I appreciate small touches that make my home very enjoyable to be in. They are also lovely people to have in my home. Thank you Manny and Penny.
Hannah E.
Excellent service and great staff!Reliable, on time and a thorough job!
Edwin P
Tristina did an incredible job on my "end of lease" clean. Very simple to organise, a high standard of work and value for money. I would absolutely use this service again.
Rose C.
Erin T.
Darron and Fiona did an incredible job. They are extremely professional and thorough, I highly recommend!
Dianne R.
I have used 2 teams from Houseproud and very happy. They do an amazing job on my white shiny tiles - much better finish that I can achieve. Very happy with the service and would highly recommend.
Allison B
Mani and Penny were prompt with their reply and quote and perfectly on time on the day. They provided an end of lease clean which left the place sparkling and was good value. Lovely people who did a fantastic cleaning job.
Chris D.
The end of lease clean was amazing. The unit was immaculate. Got the bond back. Very happy.
Dean H.
Amazing service from first contact to the clean. Went out of the way to help. Great clean and the house looks amazing.
Julie B.
Bazza S.
Good efficient competent friendly service.
Kez R.
Have been so pleased with this service, house is spotless at the end of a clean, staff have gone above and beyond, right down to the smallest detail. Thank you very much!
Aaron F.
Great cleaning service the guys were professional and did a great job. Would recommend.
theDino G.
Kavitha N.
Sena, Dinesh and team are great! Easy to coordinate, friendly and leave me a clean house 🙂
Rebecca B.
Our house is always spotless after Darren cleans and he is very friendly and professional
Sezen I.
I would highly recommend this team! I've been through so many cleaning services who have disappointed me, but Cherrybrook Houseproud have excellent attention to detail. I'm impressed after each clean; they exceed my expectations and I'll be a regular customer for sure.
Chris L.
Thank you very much for Ujjwal's and Sena's hard work. Ujjwal always arrives on time and gives us advance notice of unexpected events. Warm and friendly at work, always with a smile. He will carefully and patiently wipe everywhere, and after we check he will optimize the places that are not satisfied with us. He actively helped us solve every problem. Thanks very much for his serious and responsible attitude. Sena will inform us of the time of arrival in advance and help us solve various problems, very responsible and very patient.I would recommend you to all my friends.
Michele C.
Glenhaven houseproud are lovely to work with. Sena is efficient and responsive. Ajit is lovely, we are happy with his attention to detail
Donna K.
Susan & Mark and their team are fantastic. Always reliable, friendly, trustworthy & efficient. They clean areas & move items that I wouldn't necessarily do myself every time. My house is left sparkling & smells lovely when I get home from work. I'm more than happy to recommend these hardworking angels.
Chris S.
These guys are the best. We've used houseproud for a while now and have always had a great experience. Much better than others we used in the past. They always do a great job and take care of our place perfectly. It's so nice to come home to our fresh clean house after houseproud have been!
CASSIE S.
Kevin and family are timely, efficient and good communicationWe really appreciate their help keeping the home clean and would recommend them happily
David S.
Always do a good job, always arrive on time and always friendly.
Amanda B.
tara B.
We have had Darran and his team for over a year and are very happy with their professional service, every time. We would happily recommend them to anyone looking for a great cleaner on the coast.
Natalie T.
Houseproud Cleaning are the best cleaners! Especially Penny & Manish are so lovely, they do such a great job on our office in Double Bay. They are always on time and keep everything spotless! We recommend these cleaners to everyone especially for our residential properties! 🙂
Antony M.
Brilliant clean for very competitive rate. I came home to a spotless house. Under the sofa, done. Range hood filters, done. Oven, done. Even the inside of cupboards, done! Well done lads. 10/10 in every way.
Jo B.
They really care about your home and cleaning it they way you would like it. They leave the house smelling nice too when you get home. Very happy with Darran & his team.
Mustafa P.
Yiwen and his team are fantastic and reliable. Good service.
Ashlee G.
Susan P.
Nick and his team are fantastic. They reliable, friendly and really care about their work. Although we only employed them for a basic clean, each time they would do something extra like fluff the couch cushions, clean the doors of the kitchen cupboards or clean in under some furniture. It meant that even though we never did a 'deep' clean, things never got out of control.
Locktrix L.
I would highly recommend Darran he has a high standard of cleaning and cares about his customers.
Jo-ann H.
This crew have been cleaning our home and office for several years now. Staff are very polite, professional, and do a great job. They always turn up and are trustworthy.
David C.
Darran started cleaning for us in July 2018 and we've always been happy with the quality of his clean. Darran is friendly, hardworking and professional, and I don't hesitate to recommend him to others.
Derrick A.
The team were great, final inspection clean was done in 5 hours for a 2 story 4 bedroom house
Sean R.
Highly recommended and professional service. Darran and his staff were prompt, efficient and very dependable. He was also very flexible until we were able to 'lock in a date'. Outstanding final clean and we would have no hesitation in using 'Houseproud Cleaning The Entrance' again. Thanks heaps.
Nathan B.
Came in on the 11th hour to do an End of Lease Cleaning! House was spotless and had a perfect shine -- Cheapest price and super friendly staff. Would highly recommend and I'll definitely be using this service again the next time we move. A++
Mary-Jean H.
My family have been using Houseproud cleaning for over a year now and couldn't be happier. Darran always goes above and beyond the normal call of duty, offering an exceptional cleaning service with a warm yet professional approach. Darren and his team are extremely diligent and trustworthy, we would recommend them to anybody looking for a great cleaning service in the area.
Deepak J.
Professional cleaners , quick response and fast service
Nigel K.
Great affordable service
Shehan J.
Excellent service with great customer care.They found a time that suits us (early in the morning) in the same week as I made the call so we didn't have to take any time off of work. Did an excellent job cleaning our 2 story house for an affordable price.
Frank H
Great service and attention to detail. Darran did an exit clean for us - which came up great. Highly recommended.
Graham K.
I called Yiwen as my End of Lease cleaners had let me down. Yiwen reacted promptly and efficiently and within hours had fixed the problem - a real life saver. A good communicator and nice guy. Good price as well. Highly recommended by me!
Danielle M.
I called Darren last minute for a end of lease clean. He was amazing came in and did such an incredible job I was blown away!! Will definitely be calling him to clean our new house highly highly recommend
Kay B.
Very happy with the service. Darran is an excellent cleaner. Reliable, efficient and trustworthy.
Bernadette B.
Originally got Darran from Houseproud Cleaning in to do a full house clean following a kitchen renovation. I was so impressed he now comes fortnightly to clean the house. Darran is always prompt, happy and friendly and does an excellent job. I would recommend Darran for both major clean up and regular cleaning. You will not be disapointed.
Leanne van H.
It is a lovely feeling to come home to a clean house. The quality of work has been excellent!
Gerard M.
Darran from Houseproud Cleaning The Entrance has been cleaning our house on a fortnightly basis for some time now. Really happy with his work. Always prompt and on time. Darran is reliable, efficient and does an amazing job for us. We highly recommend.
Jessica H.
Darran and Kim did a great job cleaning our home for Australia Day weekend. Darran also does a fortnightly clean, he is always friendly, on time and does an excellent job, every time.
Katrina H.
Rob J.
Great job - totally recommend them 😀. Kim and Rob James
Radhika W.
Couldn’t recommend Darran enough! Very reliable and professional and does an outstanding job. Looking forward to all our future cleans with Darran.
Margot and Kane L.
Darran is efficient and thorough.
Angela P.
Yiwen and his team are timely, professional, friendly, accommodating and do a thorough job! I am very impressed with their work and prices compared to other companies I have used before. There’s nothing you can’t ask of them and they always do their best work 👍I am very happy with their services provided and the house has never looked better!
Pranavan Y.
Yiwen and his team are consumate professionals. They have been providing their service for my home & office and we could not be happier. Nothing is even an issue for Yiwen, he has a "consumer comes first" attitude.
Jana P.
Lavanya Y.
Excellent service and reliable cleaners.
Nicola L.
Excellent service, Yiwen and the team are prompt, friendly, open to special requests and always leave our house sparkling, clean and fresh.
Andrew C.
Great team, I'm so glad I found them. No job is too big for this team of friendly, reliable cleaners. I can call and add extra jobs and they can always accommodate. I come home to a sparkling new home. I am one very happy customer. Thanks Houseproud Cleaning.
Karen E.
Reliable team of cleaners who always do a fantastic job. Very friendly and happy to take on feedback. Would definitely recommend them!
Stephanie P.
Great cleaning service! Above our expectations... so nice to come home to a spotlessly clean house and nothing is too much trouble.
Iain E.
Fantastic service, always on time and cleaning to a high standard. We come home to find that everything has a 'like new' shine to it and we couldn't be happier.
Helen L.
Excellent cleaning service. Always punctual and do an amazing job. So nice to come home after a day at work and find everything beautifully clean.
Julian B.
Yiwen and his team have been awesome - they've been cleaning our place for around 12 months now and we couldn't ask for better service. Yiwen holds customer service as a key priority - always checking up to ensure we're happy, and very accommodating when you need to shift things around (whether that's a change of day or an increase or decrease in the cleaning schedule/roster). Competitively priced too, we highly recommend him and his team - you won't be disappointed. Genuinely!
Monica W.
Yiwen and his team are very professional and I love coming home to such a clean house once they've been. Yiwen follows up regularly and checks how everything is. The team are lovely and when I moved house...I knew we needed them to come with us!
Josh H.
Yiewn and his team are super reliable, do a great job everytime and are very friendly. They follow up regularly to make sure we are happy. Best cleaners I have had ever!
Mel S.
I highly recommend Yiwen and his team who have been providing me a weekly service for 2 years now. They are extremely reliable, trustworthy and consistently do a good job each week. Yiwen is also very customer focussed and addresses any requests quickly and follows up regularly to check on satisfaction. A great cleaning service!
Racheal C.
Thorough & trustworthy.Would highly recommend!
Laura G.
We've been using Houseproud for over 2 years, they always do a fantastic job, have been very reliable and we're very happy with the service they provide.
Karen K
Great service! I started using Houseproud about a year ago after being dissatisfied with my previous cleaners. Not only do the cleaners do a great job, come on time, and are very polite, but Yiwen (the franchisor) follows up regularly to check that things are ok, and also comes out himself and does a clean from time to time.
Craig F.
We have been using Houseproud for around 2 years and are very happy with the service. Reliable, trustworthy, and efficient they do a great job, especially on our gloss tile floors which always look immaculate after they have finished. We are happy to recommend them.
Lisa S.
Yiwen and his team provide a reliable and efficient cleaning service. We have been using them for years. It is always great to come home to a freshly cleaned house!
Rebecca C.
Highly recommend Yiwen and co, they are very trustworthy, and do a great job.Have been a customer for over 4 years. Week after week, a great clean.
Kate R.
A very pleasant and hard-working team of cleaners, highly recommended
Lauren M.
We are very happy to have Yiwen's team clean for us. We have a toddler who seems to mess everything and the guys always do a great clean every time, highly recommended!
Robert M.
We have been using Yiwen and his team from Houseproud cleaning for the last 5 years and have been very happy with the service. They do a fantastic job, are reliable and honest. Would definitely recommend their services.
Kylie R.
Houseproud have been doing a weekly clean at our house now for a number of months. We were hesitant to start with a cleaning service but we have never looked back. Yiwen and his wonderful team have changed our lives! The house literally sparkles after they have been, and I could never ever get the house looking like that myself. The team are extremely polite, with excellent communication from Yiwen the manager and they are very flexible. Highly highly recommended!!
Alison S.
Yiwen and his team are great! Always on time & do a great job in my house. They regularly ask for feedback too. Have recommended them to friends.
Diorella C.
I am very happy with Yiwen's team. They are always on-time, very professional, thorough and very friendly. Great service and I highly recommend.
Carol N.
Yiwen and his team are reliable, trustworthy and does a great job. It is always great returning to a clean house. Highly recommended.
T W.
Very satisfied with our cleaning service - prompt, thorough and reliable every time
Adam R.
Aidan M.
Vanessa S.
Anil from Houseproud Cleaning Leppington did a fantastic "Spring Clean" at my home. Prompt & efficient. All the big jobs that you don't have time to do yourself - blinds/plantation shutters removed of dust, skirting boards & windows cleaned, oven now sparkling! Saved me hours of work! Thank you
Simone O.
We found this gem of a service to replace dad's aged care cleaners as they aren't real professionals compared with Houseproud Cleaning at North Strathfield. They are very pleasant agreeable people who strive to make your home hygenic, fresh and clean each time they come here.
Simone F.
Friendly, professional service. A couple of things not done that i would have expected but overall very happy.
Dominic B.
Their careful as I'm very fussy, I used to own hotels and I'm aware of clean rooms and loving, kitchen area.
Stephen P.
Deepak and Sushan have been doing a great job for my father over the past few months, and we look forward to continuing the business relationship.
Lyndie D.
Ajit and Pratapa from Houseproud Cherrybrook are always punctual and polite. They leave my house in a beautifully clean state and have attention to detail that I really appreciate.
Martin D.
Janelle T.
Always reliable and efficient.
Naomi S.
I have been using House Proud Cleaning for over two years and am very happy with the service.
Glen T.
Very happy with the service provided by Houseproud Castle Hill. They are reliable and trustworthy. They frequently ask for feedback and take on board any feedback given in order to improve their service.
Samantha K.
From day one, Yiwen was very professional. He is always reliable and was happy to accommodate changes if needed. I will recommend them to anyone!
Nick P.
Yiwen and his team are very trustworthy, reliable, punctual people and they do a great cleaning job. They are always happy to receive feedback and do things the way I like them done. I would recommend them to my friends.
Jon H.
You can rely on Yiwen and his team to do a quality job. The house is cleaned to a consistently high standard every time. The areas that were of particular concern to me are always cleaned thoroughly and Yiwen follows up regularly to ensure customers are happy. It is a nice feeling to come home from work and walk inside to a lovely clean house. I do recommend Yiwen and his team to colleagues and friends.
Stephen
You need to tell them to take the fly screens off or else they dont clean the outside windows. Considering that most people can lift a window out to clean was disappointed.Had the carpets cleaned by a different crew and no attempt was made to take a stain out of the lounge carpet was made. very much a rush job. Castle Hill Branch Yiwen was the contact for the windows and Manish the carpets
BG S
The food was okay. Bellydance was the highlight. Also quite expensive.
Robert
I was quoted $625 for a thorough clean prior to moving from our home. The quality of the clean was terrible. An ensuite bathroom was missed, the windows were smudged, kitchen benchtops not wiped down, laundry floor still dirty. We had high expectations for this service as the booking through head office was well handled. Unfortunately the service provided for our house in Drummoyne was disappointing.
Carly S.
Whilst the actual clean was reasonable, I unfortunately can’t recommend Mira and her team. After a few months of a fortnightly clean, Mira informed us with less than 12 hours notice that they would no longer be cleaning our house. When we asked why, we were informed it was because we were rude and ignored their greetings – this is just not true.Almost a month later (so I am not writing this review in angry retaliation), I am still shocked and saddened by the whole situation as we would never treat people the way they said we did. We were left feeling very confused by the whole affair.
INGRIDA N.
Rob S.
Not professional at all, when they do work in my building, AQ97JX parked in my private parking space when there are lots of visitor parking available, would not recommend this service.
Nicole P.
Extremely disappointed with the service of this company. Even though the manager Yiwen is lovely, the service rendered by the cleaning crew is dismally below standard. I asked for a deep clean as I’ve just renovated the house and wanted to move in. I was estimated via their website, ticking all the right boxes to make sure I don’t underestimate the costs. Yiwen matched what was given on the website upon inspection. I was very specific as the house is empty, so I’ll need the dishwasher, stove top and oven are cleaned as well as making sure all dust and debris from the renovation is vacuumed.When the crew arrived, 2 of them did the job in 4 hours. As my parents were around, they noticed the ladies did not vacuum the floor nor use any cleaning agent. When I returned to the property, I remove my shoes and immediately feel the floor was dusty and dirty, Yiwen said they’ve vacuumed and mopped. I did a swipe with my hand, and it was black with dust. Majority of the corners were not vacuumed. Areas around bathtub wasn’t cleaned. And it was not even a furnished house!I told Yiwen This sort of standard is not considered a deep clean.. I expect it to be like spring cleaning when all dust balls are vacuumed and drawers wiped down. Yiwen said he didn’t quote me for a deep clean. I told him I ticked the box DEEP CLEAN and even told him when he arrived I’m asking for a deep clean after reno. I’ve pointed out that the dishwasher was not cleaned as requested.. so he asked the lady to do it. When strike me speechless, was she took a rag, again no cleaning agent, and basically WIPED IT. I could’ve wiped it if that’s all it took!! I’ve asked them to mop the floor again as it feels dirty.. and the lady wore shoes over the area she mopped.. when mopping, you can see wet swipes and I noticed the mopping pattern did not cover the area fully.. just haphazardly missing spots here and there. Shocking.If I’m going to pay someone $520 to spring clean an empty house, after a simple renovation job (paint, flooring), at least make sure the floor is squeaky clean and the appliances are refreshed.So disappointed. They did what was reminded and left. My mother and I had to clean the house ourselves with cleaning agent this time .. and ended up doing a better job than “professional cleaners”I did not get the service I wanted. The initial booking was already poorly done and I should’ve went with my gut instinct to just cancel the job prior. Will not recommend. I’ll need to take up with Fair Trading as this is just a shocking cleaning service.
Ashlee L.
Beverley M.
Don’t waste your time with this company !
Michelle S.
I was a loyal customer for 4 years with Houseproud Cleaning Services. I used a large company with a reputable brand that I thought I could trust. When I raised concerns with regards to a Franchisee, I did not receive support or help to work through the complaint. The franchisor was not accountable for his business or franchise. Would not recommend using this company.
Stephanie S.
Would not recommend! In my honest opinion we have reason to believe that this company stole money from our home. When approached about our concerns, they blamed their contractor and offered no further support. Whilst it still has not been proven, we have strong suspicion for this and would not trust this company in our home again.
Deborah M.
Most disappointing. Asked for a spring clean. Rugs and carpet under rugs not vacuumed. Several chairs not wiped down. Dusty bookcase. Laundry and kitchen sinks not cleaned pictures on wall left crooked. Cobwebs not removed.
Lucien L.
When initially connected to the region team over phone, the experience was delightful and concise. However when redirected to my suburb team, I tried repeatedly to reach the manager for 3 hours both through email and phone, to no response.I paid AUD200 for an end of lease clean, as well as an additional AUD95 for steam carpet cleaning. Due to my work situation, I was unable to check the quality of their clean as I had been working remotely.Trusting Houseprod Cleaning was a terrible and costly mistake. The property agency declared the cleanliness of the place unsatisfactory, and hence has given me another quote to do the job that I trusted Houseprod Cleaning to do.I am highly recommending any other cleaning service as this has been a colossal waste of my time and money.Attached below are pictures of their "cleaning service", including blinds that I was charged extra for.
Elizabeth B.
Lauren G.
We have had two cleaners through house proud. one left the country without notifying us and the other ones were consistently late and rushed through our clean. I wouldn’t recommend.
vivek S.
They came to my house, did inspection and then couldn't agree to match a schedule date. This is not done. I said other cleaners to no because of you. Literally, they are not professional. When you don't have a time to match up with your customer don't visit them!
Samantha C.
Stay well clear of this company, Dealing with this company was a complete nightmare, being provided a quote and then told the day of the clean about extra chargers they claimed were explained to me and were my misunderstanding which was untrue, waiting well over an hour for the cleaner to turn up and once some of the cleaning had been completed I returned to the home to find the home smelt!! Spoke to head office who stated they would provide a refund yet it’s 3 weeks later and still have no received my refund. Don’t waste your time with this company it’s a headache
Jacqueline M.
Be very careful, they may quote you then add charges at the end of the clean. Saying they didn’t quote you for that, even though they had come out to inspect your house before quoting you and don’t mention any extra costs before doing the work. They could trap you into extra fees.
Catherine R.
I asked if the team did an end of tenancy clean, which they said they did. The estate agency was unhappy with the clean and had the HP team come back (showing them the issues). The work was still unsatisfactory so the agent had to bring in their own cleaners to finish the job at our expense.I raised this with my contact, hoping for some recompense, given they have cleaned weekly for us for 18 months. They only wanted to see pictures of the issues, expecting our agent to return to the property once again and take photos of the problems.I said that unacceptable is unacceptable, shared the email from the company, and still no offer of recompense after I asked.I'm out of pocket because of your poor work and would never recommend you to anyone.
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Excellent service and great staff! Reliable, on time and a thorough job!
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Darron and Fiona did an incredible job. They are extremely professional and thorough, I highly recommend!
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The two men that came over did such a great job, really friendly and good communication. Carpet was left in tip top condition!! Thanks - will definitely use you guys again! 10/10 service.
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