Recent Customer Reviews
Google Rating
4.8
Based on 146 reviews
Houseproud Cleaning
4.8
J MM F
Thank you Jessie and Kevin for the excellent cleaning job you did on our house yesterday. Service you provide is professional, warm and friendly. The standard of work was outstanding. We have made another booking which will be regular and look forward to seeing you soon.
Christie B.
So impressed with them the man who came here really did a great job will be using Houseproud again
Sarah J.
Great professional cleaning service, always on time and friendly. High quality clean with attention to detail.
Kate R.
We use house proud cleaning for our weekly clean and are always very impressed with them. Would highly recommend.
Andrew
Nikki H.
Santa came to clean my sofa and done an amazing job, best customer service I have received in years. He was on time, professional and done a great job for a great price. Easy process from beginning to end - would highly recommend and will use again! Thank you for everything Santa 😊
Sara B
I have booked Jin for a weekly clean for the next month, and wow, what a fantastic job. Thank you so much Jin!!! I highly recommend houseproud cleaning.
Tim Q.
Very high quality thorough clean, easy to organise and correspond with.
Emily B.
Darran and Fiona from Houseproud cleaning did an exceptional job! We requested that our windows be cleaned inside and out, including window sills and frames. We also asked if the oven could be cleaned at the same time. Darran and Fiona were on time and efficient, completing the job in next to no time at all. The windows were very dirty and hadn't been cleaned since we moved into our house 4 years ago. We had mould build up on the sill, frame and wall around our bedroom window and it is now completely gone. Darren and Fiona left the windows looking spotless! The old oven also looks like new! These jobs would have taken me forever on the weekend. I work all week and want to spend the weekends with my family. Time is precious when you have a toddler because they grow up before your eyes. Thank you so much for giving me some time back! We will definitely use Houseproud Cleaning again. Thank you Darran, Kim and Fiona for your friendly and professional service!
Daynor S.
Easy process from beginning to end - and I was really happy with the carpet and couch cleaning done. Good service, would recommend.
Sheridan D.
Outstanding service. Sena came to evaluate our needs, asked exactly the right questions, answered all of ours, and perfectly matched us with Dinesh and Bivek who have done a sensational job on our fortnightly cleans. It is such a pleasure to walk in the door after the boys have been through. Everything is spotless and ready for me to enjoy. Thank you, Sena, Dinesh, and Bivek for your hard work. Already looking forward to your next visit!
Chookasaurus
Great and friendly carpet cleaning service! Quick, efficient and professional.
Paul T.
Chris and his team are a delight to deal with, they did an amazing job on our end of lease clean. Highly recommended their services.
Emma H.
Could not recommend them highly. Nikki and Tahni are so quick, attentive to detail and are so very professional. They are respectful but also very friendly. Do not hesitate to contact them for your clean.
Frank L.
Nicole A.
Anna and her team turned up on time, with all of her cleaning products and equipment and got busy cleaning. Anna is so passionate about cleaning and has a great attention to detail. We have a lot of glass and Anna cleaned all of the smudge marks off and paint left by the painters. Anna cleaned the entire house thoroughly and I highly recommend her and her team to anyone.
Michael M.
I love dealing with Lisbeth - really engaging, honest and up front. Always on time and always fantastic quality. A very strong recommendation from me with three years plus experience.
Brooke M.
Victoria F.
Manny and Penny Narula could not be more professional and meticulous in their work. I am at home with a serious illness and their weekly visit is a highlight. They are very thorough and I appreciate small touches that make my home very enjoyable to be in. They are also lovely people to have in my home. Thank you Manny and Penny.
Rose L.
We have been using Houseproud Cleaning for two years now with our window cleaning (inside and outside) and we have been satisfied with the service. Sena, whom we have dealing with, is consistently prompt and efficient and Ajit, who often came and cleaned our windows was a hard worker who made sure that every window in our house looked sparkling clean. We are also happy with the competitive price they offer on their service.
Kumaran K.
Hannah E.
Excellent service and great staff!Reliable, on time and a thorough job!
Edwin P
Tristina did an incredible job on my "end of lease" clean. Very simple to organise, a high standard of work and value for money. I would absolutely use this service again.
Rose C.
Erin T.
Darron and Fiona did an incredible job. They are extremely professional and thorough, I highly recommend!
Dianne R.
I have used 2 teams from Houseproud and very happy. They do an amazing job on my white shiny tiles - much better finish that I can achieve. Very happy with the service and would highly recommend.
Pam A
I’m a repeat customer of HouseProud Cleaning Services. I find them to be very professional, cost effective, courteous and efficient and they do such an excellent job. I highly recommend HouseProud. Many thanks... again .
Allison B
Mani and Penny were prompt with their reply and quote and perfectly on time on the day. They provided an end of lease clean which left the place sparkling and was good value. Lovely people who did a fantastic cleaning job.
Isil A.
They managed to get some very stubborn stains out that previous carpet cleaners couldn’t! Friendly and professional service, very happy! Will definitely use again.
Chris D.
The end of lease clean was amazing. The unit was immaculate. Got the bond back. Very happy.
Angie W.
Very professional and friendly. Ujjwal was very thorough and explained everything. Thank you!
Patrick A.
Great price for carpet cleaning. I made an online enquiry on Saturday and on Monday morning I was contacted by one of their cleaners to confirm my appointment for Monday afternoon. Cleaner was on time and did a great job.
Olivia S.
The two men that came over did such a great job, really friendly and good communication. Carpet was left in tip top condition!! Thanks - will definitely use you guys again! 10/10 service.
Dean H.
Amazing service from first contact to the clean. Went out of the way to help. Great clean and the house looks amazing.
Michelle T.
Quality of work is awesome. The cleaner I have cleans things that no other cleaning company has ever touched for me. Such as the vents for my ducted air con in every room. He lifts things and doesn’t just dust around them. He doesn’t just dust with a duster he uses a cloth to collect the dust. He knows where to start and finish up so he is not walking over his work. He even folds the toilet paper. In his initial visit had asked me to check his work to ensure I was happy before he went on to mop the floors. He is very punctual. Always on time. The company are very professional and responsive to any queries either via phone, text or email. They listen to you to know your needs and cover any concerns. I am a very happy client. Thank you Sena for sending Ujjwal (my cleaner).I highly recommend House Proud.
Christina M
Great job cleaning our carpets. Friendly helpful staff. Good value!
Julie B.
Bazza S.
Good efficient competent friendly service.
Kez R.
Have been so pleased with this service, house is spotless at the end of a clean, staff have gone above and beyond, right down to the smallest detail. Thank you very much!
Aaron F.
Great cleaning service the guys were professional and did a great job. Would recommend.
theDino G.
lisa G.
Fantastic, i had an oven clean done from sena and her team. Found them extremely punctual, polite and very professional. I would be recommending.
Kavitha N.
Sena, Dinesh and team are great! Easy to coordinate, friendly and leave me a clean house 🙂
Rebecca B.
Our house is always spotless after Darren cleans and he is very friendly and professional
Maria U.
The cleaning is great he is very polite and trustworthy
Fiona E.
Our cleaner, Barbara from Medowie Houseproud, is fabulous! I love coming home to our newly cleaned house on our cleaning day! Great service, Thank you Barb!
Carmel A.
Great service. Have been with them for years and never disappointed
Peter K.
I have found them to be very helpful and understand to your needs. The staff are excellent. They. Clean my place for me. They do everything. And they are very helpful in every way. Nothing is a problem for them to do. I highly recommend them to everyone if you want your place clean. Just I to say thank you very much To all staff
Nur A.
Sena and her team are amazing, not only are they extremely professional, thorough but also very friendly. Open to feedback and suggestions and they always meet our expectations. My family wouldn’t use another cleaning company. I would highly recommend this team. 10/10.
Frances N M.
My house is clean and spic n span after Ajit the cleaner from Houseproud is through
Janice F.
Sezen I.
I would highly recommend this team! I've been through so many cleaning services who have disappointed me, but Cherrybrook Houseproud have excellent attention to detail. I'm impressed after each clean; they exceed my expectations and I'll be a regular customer for sure.
Chris L.
Thank you very much for Ujjwal's and Sena's hard work. Ujjwal always arrives on time and gives us advance notice of unexpected events. Warm and friendly at work, always with a smile. He will carefully and patiently wipe everywhere, and after we check he will optimize the places that are not satisfied with us. He actively helped us solve every problem. Thanks very much for his serious and responsible attitude. Sena will inform us of the time of arrival in advance and help us solve various problems, very responsible and very patient.I would recommend you to all my friends.
Chris L.
Thank you very much for Ujjwal's and Sena's hard work. Ujjwal always arrives on time and gives us advance notice of unexpected events. Warm and friendly at work, always with a smile. He will carefully and patiently wipe everywhere, and after we check he will optimize the places that are not satisfied with us. He actively helped us solve every problem. Thanks very much for his serious and responsible attitude. Sena will inform us of the time of arrival in advance and help us solve various problems, very responsible and very patient.I would recommend you to all my friends.
Michele C.
Glenhaven houseproud are lovely to work with. Sena is efficient and responsive. Ajit is lovely, we are happy with his attention to detail
Donna K.
Susan & Mark and their team are fantastic. Always reliable, friendly, trustworthy & efficient. They clean areas & move items that I wouldn't necessarily do myself every time. My house is left sparkling & smells lovely when I get home from work. I'm more than happy to recommend these hardworking angels.
Ahmed I.
Sena and her team completed a window job for not only did they do an amazing job they far exceeded my expectations the quality of work they did was hard to come by, and now that I've found it i'll be using Sena and her team from now on.
Mila K.
The team at Houseproud Glenhaven always does a wonderful job. I absolutely love having a clean house for the weekend!Ujjwal, Dinesh and Ajit are very trustworthy, polite and friendly. Ujjwal has cleaned for us the most this year and he always looks for extra ways he can help by doing a focused detail clean in part of the house, washing some of the extra windows or cleaning the ceiling fans.They are all reliable and trustworthy whether I am home or not. Sena is always easy to communicate with via text if we need to change times or days and is great at asking for feedback so her team can deliver what we need.It is such a blessing having a great cleaning team who are fast and good at their job ( would take me the whole day to do what they do in a few hours). Thank you Sena, Ujjwal, Ajit and Dinesh!
Jeremy W.
Very Professional at the higher end in regards to cost but worth every cent fantastic value in regards to the end result . Keep up the great work Sena .
Marina T.
I've been using Houseproud for over two years and I'm always very happy with their cleaning.Sena and Ujjwal are always happy to accommodate me when I need to change something.
Anne-Maree D.
Jola J.
Arvinder S.
Ajit & Sena are very friendly and professional, they did a great job every time we have used their services for cleaning our home.Highly recommend
Emma Y.
Chris S.
These guys are the best. We've used houseproud for a while now and have always had a great experience. Much better than others we used in the past. They always do a great job and take care of our place perfectly. It's so nice to come home to our fresh clean house after houseproud have been!
M. X
Nick and his cleaners are awesome. This is the first time we have engaged professional cleaners and I think we made the right choice. First of all the cleaners are thorough with attention to detail. They don’t miss a thing. Secondly, they attend to stuff that I wouldn’t have expected like folding our kids clothing if they have left it laying around in their rooms. Thirdly, our home looks and feels clean after each clean. We now use them weekly and I would highly recommend their services to anyone considering or looking for good cleaners.
CASSIE S.
Kevin and family are timely, efficient and good communication We really appreciate their help keeping the home clean and would recommend them happily
David S.
Always do a good job, always arrive on time and always friendly.
Amanda B.
tara B.
We have had Darran and his team for over a year and are very happy with their professional service, every time. We would happily recommend them to anyone looking for a great cleaner on the coast.
Natalie T.
Houseproud Cleaning are the best cleaners! Especially Penny & Manish are so lovely, they do such a great job on our office in Double Bay. They are always on time and keep everything spotless! We recommend these cleaners to everyone especially for our residential properties! 🙂
Antony M.
Brilliant clean for very competitive rate. I came home to a spotless house. Under the sofa, done. Range hood filters, done. Oven, done. Even the inside of cupboards, done! Well done lads. 10/10 in every way.
Jo B.
They really care about your home and cleaning it they way you would like it. They leave the house smelling nice too when you get home. Very happy with Darran & his team.
Mustafa P.
Yiwen and his team are fantastic and reliable. Good service.
Ashlee G.
Susan P.
Nick and his team are fantastic. They reliable, friendly and really care about their work. Although we only employed them for a basic clean, each time they would do something extra like fluff the couch cushions, clean the doors of the kitchen cupboards or clean in under some furniture. It meant that even though we never did a 'deep' clean, things never got out of control.
Locktrix L.
I would highly recommend Darran he has a high standard of cleaning and cares about his customers.
Jo-ann H.
This crew have been cleaning our home and office for several years now. Staff are very polite, professional, and do a great job. They always turn up and are trustworthy.
David C.
Darran started cleaning for us in July 2018 and we've always been happy with the quality of his clean. Darran is friendly, hardworking and professional, and I don't hesitate to recommend him to others.
Derrick A.
The team were great, final inspection clean was done in 5 hours for a 2 story 4 bedroom house
Rufus P.
The cleaner was very good and exceeded our expectations and put our house in a very attractive position,
Ros K.
Absolutely fantastic job cleaning our lounge. It looks as good as it did when we first bought it. I couldn't recommend them enough.
Sean R.
Highly recommended and professional service. Darran and his staff were prompt, efficient and very dependable. He was also very flexible until we were able to 'lock in a date'. Outstanding final clean and we would have no hesitation in using 'Houseproud Cleaning The Entrance' again. Thanks heaps.
Nicholas M.
Did a fantastic job with a really hard ink stain! Can highly recommend!!
Nathan B.
Came in on the 11th hour to do an End of Lease Cleaning! House was spotless and had a perfect shine -- Cheapest price and super friendly staff. Would highly recommend and I'll definitely be using this service again the next time we move. A++
Mary-Jean H.
My family have been using Houseproud cleaning for over a year now and couldn't be happier. Darran always goes above and beyond the normal call of duty, offering an exceptional cleaning service with a warm yet professional approach. Darren and his team are extremely diligent and trustworthy, we would recommend them to anybody looking for a great cleaning service in the area.
Deepak J.
Professional cleaners , quick response and fast service
Darren M.
Nigel K.
Great affordable service
Shehan J.
Excellent service with great customer care.They found a time that suits us (early in the morning) in the same week as I made the call so we didn't have to take any time off of work. Did an excellent job cleaning our 2 story house for an affordable price.
Frank H
Great service and attention to detail. Darran did an exit clean for us - which came up great. Highly recommended.
Graham K.
I called Yiwen as my End of Lease cleaners had let me down. Yiwen reacted promptly and efficiently and within hours had fixed the problem - a real life saver. A good communicator and nice guy. Good price as well. Highly recommended by me!
Danielle M.
I called Darren last minute for a end of lease clean. He was amazing came in and did such an incredible job I was blown away!! Will definitely be calling him to clean our new house highly highly recommend
Kay B.
Very happy with the service. Darran is an excellent cleaner. Reliable, efficient and trustworthy.
Bernadette B.
Originally got Darran from Houseproud Cleaning in to do a full house clean following a kitchen renovation. I was so impressed he now comes fortnightly to clean the house. Darran is always prompt, happy and friendly and does an excellent job. I would recommend Darran for both major clean up and regular cleaning. You will not be disapointed.
Leanne van H.
It is a lovely feeling to come home to a clean house. The quality of work has been excellent!
Gerard M.
Darran from Houseproud Cleaning The Entrance has been cleaning our house on a fortnightly basis for some time now. Really happy with his work. Always prompt and on time. Darran is reliable, efficient and does an amazing job for us. We highly recommend.
Jessica H.
Darran and Kim did a great job cleaning our home for Australia Day weekend. Darran also does a fortnightly clean, he is always friendly, on time and does an excellent job, every time.
Rob J.
Great job - totally recommend them 😀. Kim and Rob James
Radhika W.
Couldn’t recommend Darran enough! Very reliable and professional and does an outstanding job. Looking forward to all our future cleans with Darran.
Margot and Kane L.
Darran is efficient and thorough.
Angela P.
Yiwen and his team are timely, professional, friendly, accommodating and do a thorough job! I am very impressed with their work and prices compared to other companies I have used before. There’s nothing you can’t ask of them and they always do their best work 👍I am very happy with their services provided and the house has never looked better!
Pranavan Y.
Yiwen and his team are consumate professionals. They have been providing their service for my home & office and we could not be happier. Nothing is even an issue for Yiwen, he has a "consumer comes first" attitude.
Jana P.
Lavanya Y.
Excellent service and reliable cleaners.
Nicola L.
Excellent service, Yiwen and the team are prompt, friendly, open to special requests and always leave our house sparkling, clean and fresh.
Andrew C.
Great team, I'm so glad I found them. No job is too big for this team of friendly, reliable cleaners. I can call and add extra jobs and they can always accommodate. I come home to a sparkling new home. I am one very happy customer. Thanks Houseproud Cleaning.
Karen E.
Reliable team of cleaners who always do a fantastic job. Very friendly and happy to take on feedback. Would definitely recommend them!
Stephanie P.
Great cleaning service! Above our expectations... so nice to come home to a spotlessly clean house and nothing is too much trouble.
Iain E.
Fantastic service, always on time and cleaning to a high standard. We come home to find that everything has a 'like new' shine to it and we couldn't be happier.
Helen L.
Excellent cleaning service. Always punctual and do an amazing job. So nice to come home after a day at work and find everything beautifully clean.
Julian B.
Yiwen and his team have been awesome - they've been cleaning our place for around 12 months now and we couldn't ask for better service. Yiwen holds customer service as a key priority - always checking up to ensure we're happy, and very accommodating when you need to shift things around (whether that's a change of day or an increase or decrease in the cleaning schedule/roster). Competitively priced too, we highly recommend him and his team - you won't be disappointed. Genuinely!
Monica W.
Yiwen and his team are very professional and I love coming home to such a clean house once they've been. Yiwen follows up regularly and checks how everything is. The team are lovely and when I moved house...I knew we needed them to come with us!
Josh H.
Yiewn and his team are super reliable, do a great job everytime and are very friendly. They follow up regularly to make sure we are happy. Best cleaners I have had ever!
Mel S.
I highly recommend Yiwen and his team who have been providing me a weekly service for 2 years now. They are extremely reliable, trustworthy and consistently do a good job each week. Yiwen is also very customer focussed and addresses any requests quickly and follows up regularly to check on satisfaction. A great cleaning service!
Racheal C.
Thorough & trustworthy.Would highly recommend!
Laura G.
We've been using Houseproud for over 2 years, they always do a fantastic job, have been very reliable and we're very happy with the service they provide.
Karen K
Great service! I started using Houseproud about a year ago after being dissatisfied with my previous cleaners. Not only do the cleaners do a great job, come on time, and are very polite, but Yiwen (the franchisor) follows up regularly to check that things are ok, and also comes out himself and does a clean from time to time.
Craig F.
We have been using Houseproud for around 2 years and are very happy with the service. Reliable, trustworthy, and efficient they do a great job, especially on our gloss tile floors which always look immaculate after they have finished. We are happy to recommend them.
Lisa S.
Yiwen and his team provide a reliable and efficient cleaning service. We have been using them for years. It is always great to come home to a freshly cleaned house!
Rebecca C.
Highly recommend Yiwen and co, they are very trustworthy, and do a great job. Have been a customer for over 4 years. Week after week, a great clean.
Kate R.
A very pleasant and hard-working team of cleaners, highly recommended
Lauren M.
We are very happy to have Yiwen's team clean for us. We have a toddler who seems to mess everything and the guys always do a great clean every time, highly recommended!
Robert M.
We have been using Yiwen and his team from Houseproud cleaning for the last 5 years and have been very happy with the service. They do a fantastic job, are reliable and honest. Would definitely recommend their services.
Kylie R.
Houseproud have been doing a weekly clean at our house now for a number of months. We were hesitant to start with a cleaning service but we have never looked back. Yiwen and his wonderful team have changed our lives! The house literally sparkles after they have been, and I could never ever get the house looking like that myself. The team are extremely polite, with excellent communication from Yiwen the manager and they are very flexible. Highly highly recommended!!
Alison S.
Yiwen and his team are great! Always on time & do a great job in my house. They regularly ask for feedback too. Have recommended them to friends.
Diorella M.
I am very happy with Yiwen's team. They are always on-time, very professional, thorough and very friendly. Great service and I highly recommend.
Carol N.
Yiwen and his team are reliable, trustworthy and does a great job. It is always great returning to a clean house. Highly recommended.
T W.
Very satisfied with our cleaning service - prompt, thorough and reliable every time
Stephen P.
Deepak and Sushan have been doing a great job for my father over the past few months, and we look forward to continuing the business relationship.
Gen T
Lyndie D.
Ajit and Pratapa from Houseproud Cherrybrook are always punctual and polite. They leave my house in a beautifully clean state and have attention to detail that I really appreciate.
Martin D.
Janelle T.
Always reliable and efficient.
Naomi S.
I have been using House Proud Cleaning for over two years and am very happy with the service.
Glen T.
Very happy with the service provided by Houseproud Castle Hill. They are reliable and trustworthy. They frequently ask for feedback and take on board any feedback given in order to improve their service.
Samantha K.
From day one, Yiwen was very professional. He is always reliable and was happy to accommodate changes if needed. I will recommend them to anyone!
Nick P.
Yiwen and his team are very trustworthy, reliable, punctual people and they do a great cleaning job. They are always happy to receive feedback and do things the way I like them done. I would recommend them to my friends.
Jon H.
You can rely on Yiwen and his team to do a quality job. The house is cleaned to a consistently high standard every time. The areas that were of particular concern to me are always cleaned thoroughly and Yiwen follows up regularly to ensure customers are happy. It is a nice feeling to come home from work and walk inside to a lovely clean house. I do recommend Yiwen and his team to colleagues and friends.
Stephen
You need to tell them to take the fly screens off or else they dont clean the outside windows. Considering that most people can lift a window out to clean was disappointed.Had the carpets cleaned by a different crew and no attempt was made to take a stain out of the lounge carpet was made. very much a rush job. Castle Hill Branch Yiwen was the contact for the windows and Manish the carpets
BG S
The food was okay. Bellydance was the highlight. Also quite expensive.
Myla
Very disappointing. I was expecting to move into squeaky clean house, instead I've got this. Disgusting!!! Does this should cost any money?? High traffic areas were left untouched. Windows were smudged. Dusty shelves. Cleaners even lost their tools. Only carpets were ok! Now I have to clean everything by myself. "Cleaning" was done on Wednesday 8 July 20, Beaumont Hills house. I hope you can find this record in YOUR system and give us refund. Otherwise I will go to NSW Fair Trading.
vivek S.
They came to my house, did inspection and then couldn't agree to match a schedule date. This is not done. I said other cleaners to no because of you. Literally, they are not professional. When you don't have a time to match up with your customer don't visit them!
Samantha C.
Stay well clear of this company, Dealing with this company was a complete nightmare, being provided a quote and then told the day of the clean about extra chargers they claimed were explained to me and were my misunderstanding which was untrue, waiting well over an hour for the cleaner to turn up and once some of the cleaning had been completed I returned to the home to find the home smelt!! Spoke to head office who stated they would provide a refund yet it’s 3 weeks later and still have no received my refund. Don’t waste your time with this company it’s a headache
Jacqueline M.
Be very careful, they may quote you then add charges at the end of the clean. Saying they didn’t quote you for that, even though they had come out to inspect your house before quoting you and don’t mention any extra costs before doing the work. They could trap you into extra fees.
Catherine R.
I asked if the team did an end of tenancy clean, which they said they did. The estate agency was unhappy with the clean and had the HP team come back (showing them the issues). The work was still unsatisfactory so the agent had to bring in their own cleaners to finish the job at our expense. I raised this with my contact, hoping for some recompense, given they have cleaned weekly for us for 18 months. They only wanted to see pictures of the issues, expecting our agent to return to the property once again and take photos of the problems. I said that unacceptable is unacceptable, shared the email from the company, and still no offer of recompense after I asked. I'm out of pocket because of your poor work and would never recommend you to anyone.
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Excellent service and great staff! Reliable, on time and a thorough job!
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Darron and Fiona did an incredible job. They are extremely professional and thorough, I highly recommend!
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The two men that came over did such a great job, really friendly and good communication. Carpet was left in tip top condition!! Thanks - will definitely use you guys again! 10/10 service.
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